A:Hello,I'm Noh, a student from UKM.
B:Yes,Noh.How can I help you?
A:I wish to complain about you transport booking.
B:Yes, is there a problem?
A:Yes,is there a problem.
B:I'M sorry to have to say this.Last month, I was booked a coaster my society activity.But I have been given a van.The van capasity is not enough for us.
A:Ooo....I see.I 'll check it first...... Give me a few minute please.I'M so sorry for that mistake. I'll promise to settle this problem immedietly! . O.k you get the coaster now.
A: Thank you.
B: You are welcome.